I just got a new job at a location with the heater running constantly. I give massage and I get so hot, sometimes I feel sick. This has been such a lifesaver. It gets icy cold, and my long hair, whether up or down, does not get tangled/pulled. The fan is very quiet and does not interfere with the ambiance. This will be my best friend when working in the summer, and regardless of how my new job location utilizes their AC, I will be okay as long as I have my AICE. From the bottom of my heart THANK YOU.

I’ve used neck fans before, but I was blown away when I saw this one. How could a fan be so convenient and even come with a cooling function similar to an air conditioner (thanks to its cooling plates)? Maybe I wasn’t familiar with such advanced products before, but I was instantly intrigued when I discovered this.

The shipping was also incredibly fast. It arrived just in time for Black Friday and before my trip to Thailand. I used it for over a week during my vacation, and I have to say, the designer is a genius. With the AI mode, it automatically adjusts the wind speed and cooling temperature. I could use it on and off throughout the day without needing to recharge. Truly impressive!

I've used several fan products from various brands, including another brand known for its range of neck fans. I have to say, the AICE3 is by far the best overall experience I've had. Compared to regular fans, the AICE3 features two cooling plate areas, which made my trip to Southeast Asia incredibly comfortable. I didn't need to set the temperature too low—it was just right. At the same time, the airflow is fully adjustable, and with the cooling plates providing air-conditioner-like cooling, the air it blows out is refreshingly cool. I absolutely love it!

I even bought another one as a Christmas gift for my brother. Since the cooling plate areas can also provide heat, he'll be able to stay warm now, and once summer comes, he can switch back to the cooling function. It's a fantastic product!

The sensor that touches the back of your neck is not working. I need to get in touch with product support, but I cannot figure out where to contact support on this website.

This is a fantastic device. Very cool. For anyone experiencing a battery won't charge" issue, go into the App on your phone, Choose the 3 dots on the upper right to get to the setup menu. Find "firmware update" and touch it. Charge your battery and perform the firmware update, Don't disturb your phone or the AICE 3 while it is updating. When the firmware update is done, go in to the 3 dot menu again and make sure the OS and the MCU are at the latest versions. Then, try your A1CE, run the battery out and then hook it up and let it charge all night. Mine charges excellent now.