I’ve used neck fans before, but I was blown away when I saw this one. How could a fan be so convenient and even come with a cooling function similar to an air conditioner (thanks to its cooling plates)? Maybe I wasn’t familiar with such advanced products before, but I was instantly intrigued when I discovered this.
The shipping was also incredibly fast. It arrived just in time for Black Friday and before my trip to Thailand. I used it for over a week during my vacation, and I have to say, the designer is a genius. With the AI mode, it automatically adjusts the wind speed and cooling temperature. I could use it on and off throughout the day without needing to recharge. Truly impressive!
I've used several fan products from various brands, including another brand known for its range of neck fans. I have to say, the AICE3 is by far the best overall experience I've had. Compared to regular fans, the AICE3 features two cooling plate areas, which made my trip to Southeast Asia incredibly comfortable. I didn't need to set the temperature too low—it was just right. At the same time, the airflow is fully adjustable, and with the cooling plates providing air-conditioner-like cooling, the air it blows out is refreshingly cool. I absolutely love it!
I even bought another one as a Christmas gift for my brother. Since the cooling plate areas can also provide heat, he'll be able to stay warm now, and once summer comes, he can switch back to the cooling function. It's a fantastic product!
The sensor that touches the back of your neck is not working. I need to get in touch with product support, but I cannot figure out where to contact support on this website.
Hi Jeff,
Apologies for the delayed response. Could you please share more details about the issue you're facing? We've sent you an email—kindly check your inbox.
Thank you!
This is a fantastic device. Very cool. For anyone experiencing a battery won't charge" issue, go into the App on your phone, Choose the 3 dots on the upper right to get to the setup menu. Find "firmware update" and touch it. Charge your battery and perform the firmware update, Don't disturb your phone or the AICE 3 while it is updating. When the firmware update is done, go in to the 3 dot menu again and make sure the OS and the MCU are at the latest versions. Then, try your A1CE, run the battery out and then hook it up and let it charge all night. Mine charges excellent now.
Could have given 5 stars but the down side is the neckfan shuts down when battery level has reached 45% level. From 100% it’s working perfectly fine. I followed the 1st 5 charges instructions but I don’t know what to do to keep running below 45% level
Frequently asked questions
What are the differences between AICE 3 and AICE LITE?
- Performance: AICE 3 has a thicker superconductor and 8 air ducts for more cooling power; AICE Lite has the largest back cooling plate.
- Cooling Area: AICE Lite’s cooling area is 50% larger.
- Fan: AICE 3 has a surround fan; AICE Lite has an up-and-down fan.
- AI Mode: AICE 3 has 6 sensors for detailed health data, AICE Lite has 2 for temp adjustments.
- Battery: AICE 3 offers 7000mAh; AICE Lite, 6000mAh. Both support pass-through charging.
- Extras: AICE 3 adds a color screen, speakers, and health monitoring; AICE Lite is 20% lighter.
How effective is the cooling mode in outdoor conditions?
AICE 3 features the industry’s most advanced cooling technology and top temperature-sensing semiconductors. It has 2 upward, 2 downward, and 2 surrounding air outlets around the neck, delivering a full-body cooling experience. It is the only neck air conditioner that operates in extreme heat over 105℉ (40℃), cooling you down quickly by up to 27℉ (15℃).
How is the battery life?
Battery life varies with the set temperature and fan speed. In cooling mode, it lasts about 4-7 hours; in heating mode, 7-15 hours; and in natural wind mode, 10-30 hours.
How can I extend the battery life?
For the first five charging cycles, charge the device when it reaches around 30%, then add an extra three hours after it’s fully charged. This step is vital for activating the battery and enhancing its lifespan. Ensure the AICE 3 is fully charged before first use, totaling about five hours.
Battery not lasting as expected?
Ensure you’ve activated the battery and updated the firmware via the app. Fully charge the product, use it down to 15%, then recharge completely; repeat this cycle 3-5 times to optimize battery performance. If already completed, set the temperature to 22-24℃ (71-75℉) and wind speed to 60% for the best cooling experience and extended battery life.
Why does the Bluetooth always disconnect?
Write content to answer to common questions your customers may have about your products, shipping policies..
How to change the temperature unit?
Need to adjust it via the APP: https://youtube.com/shorts/Vmpmh0rTCjA
How to start a Firmware update?
To perform the firmware update, start the upgrade while ensuring the device has sufficient battery and a stable Bluetooth connection. Once the upgrade begins, avoid any actions that could interrupt the device’s operation. Make sure the battery is activated before the first firmware upgrade to prevent battery drain during the process, which could cause the device to crash.
Does it cause neck problems?
The AICE series neck A/C provides healthy cooling by avoiding sensitive areas around the neck vertebrae, preventing neck issues. It also features a heat function to relax the shoulders and neck.
Will it snag hair?
With its bladeless intake design and hidden air channels, the device effectively prevents hair snagging. For optimal cooling efficiency and airflow, we recommend tying up long hair to avoid covering the intake vents.
Is it noisy during use?
Select the quiet mode to balance noise and cooling. The closer the set temperature is to the ambient temperature, the lower the air conditioner’s power consumption and fan noise.
Other questions not mentioned?
Please refer to FAQs page