Submit the form below to activate the warranty Service. Kindly remember, in order to save time, you can copy your order ID before entering information.
Sumbit the form below to contact us at any time if you encounter product problems.
- A 180-day warranty, starting from the date of purchase. The warranty covers manufacturing defects, faulty components, and workmanship issues that affect the normal operation of the product.
- 1 on 1 exclusive customer service. Get answers to any questions about our products and brand instantly.
- Be the first to know about new arrivals and get exclusive limited-time discounts on our products.
At RANVOO, we offer comprehensive coverage to ensure your peace of mind. Explore the details of our warranty policy and shop with confidence knowing that your purchase is protected. Please submit a ticket above if you need to activate your warranty service.
- Accidental Damage: The warranty does not cover damage caused by accidents, misuse, negligence, or unexpected events. For example, if you accidentally drop and damage the product, it is generally not covered by the warranty.
- Unauthorized Repairs or Modifications: If you perform unauthorized repairs or modifications to the product on your own, it may void the warranty.
- Normal Wear and Tear: The warranty typically does not cover normal wear and tear or aging of the product.
- Abnormal Usage: If the product is not used as per the manufacturer's guidelines or its intended purpose is clearly exceeded, this is often not covered by the warranty.
- Loss or Theft: The warranty typically do not cover the loss or theft of a product.
- Unofficial Channels: The warranty policy only applies to products purchased on the official website or RANVOO Amazon store.
- A 180-day warranty, starting from the date of purchase. The warranty covers manufacturing defects, faulty components, and workmanship issues that affect the normal operation of the product.
- 1 on 1 exclusive customer service. Get answers to any questions about our products and brand instantly.
- Be the first to know about new arrivals and get exclusive limited-time discounts on our products.
At RANVOO, we offer comprehensive coverage to ensure your peace of mind. Explore the details of our warranty policy and shop with confidence knowing that your purchase is protected. Please submit a ticket above if you need to activate your warranty service.
- Accidental Damage: The warranty does not cover damage caused by accidents, misuse, negligence, or unexpected events. For example, if you accidentally drop and damage the product, it is generally not covered by the warranty.
- Unauthorized Repairs or Modifications: If you perform unauthorized repairs or modifications to the product on your own, it may void the warranty.
- Normal Wear and Tear: The warranty typically does not cover normal wear and tear or aging of the product.
- Abnormal Usage: If the product is not used as per the manufacturer's guidelines or its intended purpose is clearly exceeded, this is often not covered by the warranty.
- Loss or Theft: The warranty typically do not cover the loss or theft of a product.
- Unofficial Channels: The warranty policy only applies to products purchased on the official website or RANVOO Amazon store.
User manual
Thank you for choosing RANVOO products. We value your trust and are here to support you throughout your ownership of our products.