Common Problem
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Brand Services
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How to activate your warranty?
Please send us your order number via WhatsApp: +86 13267042285 or Email: support@ranvoo.com.
How to get the 1V1 timely service?
- Instant chat window in the lower right corner of the Inbox
- Email：support@ranvoo.com
- WhatsApp: +86 13267042285
- LINE: @RANVOO
How to join the VIP Club？
If you have already purchased RANVOO’s products and are willing to give us a good review or share it with your friends, please contact us for free to become a VIP and enjoy wonderful benefits!
Our customer support is available Monday to Friday: 9:00 am to 7:00 pm (GMT+8).Average answer time: 8h